Question 1

What does it mean for you to see a Chartered Physiotherapist?

Accepted Answer

Yes. You’re in the right place for qualified care. Chartered Physiotherapists are members of the Irish Society of Chartered Physiotherapists (ISCP) and use MISCP after their name. That means your care is guided by professional standards, ongoing education, and evidence-based treatment. It gives you extra peace of mind when you book.

Question 2

What if I'm not sure you can help me? How do I know if this is a physio thing?

Accepted Answer

We have extensive experience with a wide range of injuries and conditions, so if you have any aches or pains it's very likely we can help. But if you want to make sure before booking an appointment, please just get in touch and we can of course confirm if it's something we can help with. Ultimately we just want to get you on the right track so if if that's not us then we can guide you to the best place to go.

Question 3

What payment methods can you use for your physio appointment?

Accepted Answer

You can pay by credit card, Apple Pay, or Google Pay.

Question 4

Can I claim my physio appointment through health insurance?

Accepted Answer

If your policy covers physiotherapy, we can provide a receipt for your claim. It’s best to check with your insurer first, as cover depends on your plan.

Question 5

What can you expect at your first physio visit?

Accepted Answer

At your first visit, we’ll talk through your symptoms, watch how you move, and assess the problem carefully. Then we’ll explain what’s going on and agree a clear plan with you.

Question 6

What should I wear to my physio appointment?

Accepted Answer

Please wear appropriate clothes that let you move easily. If we need to look at a specific area, it helps if you can show that region while still feeling comfortable.

Question 7

Do you need a GP referral before booking with us?

Accepted Answer

No, you can usually book directly without a GP referral. If you’re unsure about your situation, just contact us and we’ll guide you.

Question 8

Do you offer digital appointments if you can’t make it to the clinic?

Accepted Answer

Yes, we may be able to offer a digital appointment when that suits your needs. It can be a good option for advice, follow-up, or exercise guidance. Get in touch and we’ll help you choose the best option.

Question 9

Is there parking at the clinic?

Accepted Answer

Yes, there is free parking available, which makes visiting us easy for people coming from Beaumont, Santry, Artane, Whitehall, Coolock, and nearby areas.

Question 10

What conditions can Shantalla Physio help you with?

Accepted Answer

We help with many musculoskeletal issues, including back pain, neck pain, shoulder pain, knee pain, joint pain, and related movement problems. If you’re not sure whether physio is right for you, just get in touch.

Question 11

Do you help with balance, strength, and mobility as you get older?

Accepted Answer

Yes. We offer healthy ageing assessments and personalised programmes to help improve strength, balance, and mobility. It’s a great option if you want to stay active and confident day to day.

Frequently Asked Questions